Privacy policy
GENERAL TERMS
Accordingly General business conditions terms written in bold letters have the following meaning:
Seller – the trading company Cutie Cloud doo for production and trade, OIB: 44676497343, Selska 34, 10000 Zagreb, Croatia, entered in the Court Register of the Commercial Court in Zagreb under the registration subject number MBS: 02996391;
www.cutiecloud.com – Website owned by the Seller;
The customer - a person who registers his personal data through means of electronic communication and orders at least one product offered on the website www.cutiecloud.com;
Website visitor - a person who accesses www.cutiecloud.com via means of electronic communication, and without registering, freely browses the featured product offer;
Users – Buyers and Site Visitors together;
User data - the whole consisting of an e-mail address and a password that allow only one User to access the protected areas of the Site through which the Products can be accessed.
Using www.cutiecloud.com - access to the website www.cutiecloud.com in order to obtain information about its content, about the offer, products and/or realization of the Internet store;
Online shopping - purchasing products via www.cutiecloud.com;
Retail price - the price that is displayed next to each product and is expressed in kuna with the associated VAT;
Offer accepted – the offer according to which the payment was made;
Products – all products that are highlighted on www.cutiecloud.com and that can be purchased via online shopping;
A favor - electronic commerce service exclusively on publicly available parts of the Site, in the sense of providing the possibility for Users to contract products and/or services using only electronic means, including other means of remote communication;
Transaction - payment or refund of the payment amount after the Seller has sold the product/service to the User, using the services of card payment intermediaries accepted by the Seller, by bank transfer, or in some other way permitted by the Seller, regardless of the delivery method.
Content includes:
- all information from the website that can be accessed in any way,
- the content of each e-mail that the Seller sends to Users,
- information regarding the Seller's products, services and/or tariffs in a certain period,
- information about products, services and/or tariffs applied by a third party with whom the Seller has concluded contracts, in a certain period.
1. KEEPING THE PRIVACY OF PERSONAL DATA
The seller undertakes to protect the privacy of the personal data of all registered users of www.cutiecloud.com pages, and will deal with them in accordance with the Personal Data Protection Act, i.e. other applicable regulations.
Before accessing certain content, users may be required to register, which includes voluntarily entering their own personal data. In the case of consent to the provision of personal data, it will be considered that the User has agreed to the terms of use of personal data provided for in these General Terms and Conditions, based on which the Seller is given the right to collect, use, process and transfer personal data necessary for the use of websites.
2. COLLECTION, PROCESSING AND USE OF PERSONAL DATA
When registering, the user gives his personal consent to the collection, use, processing and transfer of his personal data necessary for the use of websites, including (but not limited to):
- consent that the Seller may, in accordance with the provisions of the Personal Data Protection Act, process the given personal data for the purposes of own records and statistics, for the purposes of creating a customer database, informing about products and services, for the purposes of informing about delivery, for the purposes of delivery of promotional materials, improvement relations with customers and improvement of services. The seller may provide the above data to third parties for the purpose of performing the service, protecting the interests of the user and the seller, and preventing possible abuse.
- For the purposes of better insight and understanding of the individual needs and requirements of users, as well as developing the possibility of providing the best possible quality of all the Seller's services, which result in an increase in user satisfaction.
- Consent that the Seller can contact him in writing, by phone, SMS and/or e-mail, and deliver materials to his home address to inform him about the benefits and news in his offer,
- providing data to third parties necessary for the execution of the above-mentioned purposes.
The seller will keep personal data as long as it is necessary for the purposes provided for in these General Terms and Conditions. After this time, the personal data will be destroyed, deleted or made anonymous in a way that ensures that the security of the personal data is maintained.
The Seller will not disclose the User's personal data to third parties, except for the purpose of performing the service, protecting the interests of the User and the Seller, and preventing possible abuse.
The Seller will ensure that the User's personal data is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or modification of personal data), which can only be accessed by authorized persons of the Seller.
The Seller undertakes to provide Users with access to their personal data that it owns in order to ensure that the personal data is accurate, complete and up-to-date.
If Users request correction or deletion of their personal data, the Seller will modify or remove such data. By choosing to delete personal data, Users agree that they will be denied access to certain content on websites.
When providing personal data, Users guarantee that they are complete, true, accurate and up-to-date.
3. PROTECTION OF PERSONAL DATA AND AVAILABILITY TO THIRD PARTIES
The User's personal data is protected in accordance with the Personal Data Protection Act. The customer has the right to request the correction, amendment or addition of incorrect, incomplete or non-updated data, and for all questions related to the protection of personal data, he can contact the manager of the collection of personal data.
The Seller does not record or store the User's transaction data necessary for card payments. For credit card billing, the seller uses third-party services (as stated in Article 5.1.3 of the General Terms and Conditions) that protect your data with encryption.
4. MAKING USER DATA AVAILABLE TO THIRD PARTIES
The seller guarantees that he will not make the e-mail address and other data of the User available to third parties, legal entities and natural persons, without his consent, except for the needs of the program service used to send e-mail notifications and information. Inspection by the authorized services of the executive power of the Republic of Croatia, for the purposes of investigative actions based on a valid court order, for the purpose of performing the service, protecting the interests of users and the Seller, and preventing possible abuses, is excluded from the above.
5. TROUBLESHOOTING
The Seller is not responsible for an accidental error or an error due to force majeure or other objective circumstances that cause an accidental violation of the guaranteed protection of the User's data, but guarantees that the error will be corrected, if possible, as soon as possible.
6. ERROR REPORTING
The seller cannot guarantee that the data on the website will be error-free. If an error occurs, please report it to our employees, so that we can eliminate it as quickly as possible. Also, if the Seller believes in good faith that the error found is correct, he can delete or change it.
7. COOKIE POLICY – COOKIE USE POLICY
What is a cookie?
A cookie is information saved on your personal computer at the time of browsing the website you visited. Cookies enable easier use since they save your settings for the website (language or address) and reactivate them when you restart the website. Thus, the information is adapted to your needs and usual ways of use.
From simple information about settings, cookies can also store a large amount of personal information (name, e-mail address) for which you must fully grant access. If you have not enabled them, cookies cannot access the files on your computer. The activities of saving and sending cookies are not visible to you, however, you can select the option of approving/rejecting requests to save cookies, deleting saved cookies and other activities related to the use of cookies in the settings of the selected Internet browser.
What are temporary cookies?
Temporary cookies, or cookie sessions, are removed from your personal computer at the time you close the Internet browser you are browsing the web site. With these cookies, pages store temporary data.
What are persistent cookies?
Permanent, or saved, cookies remain on your personal computer and after you close your Internet browser. Using these cookies, the web site stores information to help you use it. For example, web pages that require a user name and password entry "remember" will make your entry that will appear at each new visit the same. Permanent cookies will remain on your computer for days, months, or years.
What are first party cookies?
First-party cookies come from the website you are browsing, and they can be temporary or permanent. Thus, websites store data that will make it easier for you to use each time you visit that website.
What are third-party cookies?
Third party cookies on your computer come from other websites that are on the web page you are viewing. This is for example pop-up ads, and cookies have the role of tracking web pages for advertising purposes.
Cookies in Cutie Cloud?
This website uses cookies to provide you with a simpler and better user experience.
What types of cookies does www.cutiecloud.com use?
Session cookies - These are cookies that will automatically be deleted when you close the Internet browser you are working on.
Persistent cookies - these are cookies that will remain "recorded" in your internet browser until they expire or you manually delete them yourself. The information collected is anonymous and does not include your private information.
Are there third-party cookies on the website?
There are several external services that store limited cookies for you, and these are not set by this website. Limited cookies are used for the smooth use of features that provide users with easy access to content.
This page allows you to measure attendance.
- The site uses Google Analytics - a service for measuring traffic. If you want to disable the saving of cookies by this service, disable them at the following link: Google Analytics - https://tools.google.com/dlpage/gaoptout
- The site also uses the Facebook Pixel code for traffic statistics
- The site uses the ActiveCampaign service code to collect information about users and track website visit statistics. More on https://www.activecampaign.com/.
How to disable cookies?
By turning off cookies, you do not allow them to be stored on your computer. Cookie settings can be configured and changed in the selected Internet browser. To view the settings, select the browser you are using (Chrome, Firefox, Internet Explorer 9, Internet Explorer 7 and 8, and Opera or Safari (pages in English)). If you disable cookies, you will not be able to use certain functionalities of the websites.
Additional information about turning off cookies
There are several web pages to exclude cookies for various services. For more information, read the following links:
